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The platform

Everything your destination website does, in one place.

TourOS brings content, listings, events, maps and trip planning into one foundation. Start with the core platform, then switch on the optional modules your destination needs.

Core platform

The everyday work of tourism, in one CMS.

The foundation of a TourOS site. Your staff run all of it without calling a developer.

  • Business directory

    Add businesses by hand, import a CSV, or start a listing from the business’s own web address. Each listing records when it was last verified, and businesses get reminders to review it.

  • Events calendar

    Staff publish events, and the public can submit their own through the site. Calendar feeds in .ics format let people follow along in the calendar app they already use.

  • Pages and stories

    Publish the pages and stories that make your place worth the trip. Staff can also edit the wording used across the site without calling a developer.

  • Newsletters

    Write, send and measure newsletters in the same place you manage the rest of your content.

  • Print visitor-guide requests

    Visitors request your printed guide on the site. Staff export mailing labels and mark requests mailed, and personal details are removed on a schedule.

  • Site notices

    Post closures, weather and road work notices across the site. Publish PDF documents and each edition of your visitor guide alongside them.

  • Areas

    Organize content by area of any kind, such as a county, a town or a district, nested to any depth.

Optional modules

Add what your destination needs.

Dixon Digital grants modules under your license, and your team chooses which licensed features to turn on. None of them is required.

  • Optional

    AI visitor concierge

    Answers visitor questions from your published content, with links back to the places and information behind its answers. It is read-only and stays on the topic of visiting.

  • Optional

    Itineraries

    Group stops by day, show them on a map route, and let visitors download the whole plan as a PDF.

  • Optional

    My Trip

    Visitors save stops as they browse, then download a personal trip guide as a PDF with QR codes. Saved stops stay in the visitor’s own browser, with no account to create.

  • Optional

    Business portal

    Businesses sign in to see their listings, request corrections, confirm reviews, answer inquiries, submit offers and file reports. Staff approve every listing claim.

  • Optional

    Landing pages

    Extra campaign pages, in your site’s own design.

  • Optional

    Custom records

    Record types your destination defines, for content that does not fit a listing, an event or a page.

Opt-in extras

These never switch on by themselves, even when your site upgrades to a new release. Each one is turned on only when you ask for it.

  • Optional

    Site MCP

    Staff connect their AI assistant to edit site content, with the same CMS permissions they already have.

  • Optional

    Multi-site

    Run several distinct, branded sites from one CMS.

  • Optional

    Event widgets

    Partners embed your upcoming events on their own sites, with no TourOS account or API key. The embed loads no external scripts, fonts, images or analytics tags.

  • Optional

    Offers

    Businesses submit offers through the business portal. There is no payment: a visitor redeems the offer with the business.

  • Optional

    Live conditions

    Show live readings on your site, such as USGS river gauges.

  • Optional

    Partner syndication

    Share content with partner destinations.

AI in TourOS

AI where it helps, and nowhere else.

For visitors

The AI visitor concierge

An optional concierge grounded in your published destination content, with links back to the places and information behind its answers.

  • Answers from a search of your published content, and is built never to invent hours, prices, events or web addresses.

  • Every factual recommendation carries a citation, and it says so when it has no evidence.

  • Read-only, and it stays on the topic of visiting.

  • If it cannot connect, its button hides and the page keeps working.

For your staff

AI in the editor

AI proposes section designs and page styles for your site. A person reviews them and decides what gets saved.

AI designs the things a site is built from; it does not write pages.

Security and accessibility

Built to be looked after.

Plain safeguards for the people who run your site, and carefully built screens for the people who visit it.

Security

  • Separate logins

    Staff and businesses sign in through separate logins, each with its own permissions.

  • Protected public forms

    Public forms are rate-limited to slow down anyone trying to flood them.

  • A hardened concierge

    The AI visitor concierge is hardened against prompt injection and can only read published content.

  • Signed licenses

    Licenses are cryptographically signed. A license problem never takes your public site down; only staff editing is restricted.

Accessibility and languages

  • Built-in contrast checks

    When staff save a theme, TourOS refuses colors that would fail its contrast checks.

  • Accessible core screens

    The directory, events, My Trip, search and the business portal are rendered by the core, so they are not rebuilt for each site.

  • Checked before launch

    On every site we build, we check accessibility and speed before launch.

  • Interface in seven languages

    English, Spanish, Japanese, Korean, Simplified Chinese, German and French. Your destination content is not translated.

Under the hood

One deployment per destination.

TourOS is built on Next.js and Payload CMS, with a managed Postgres database. One deployment serves one destination, by design: your site does not share a system with anyone else’s.

The platform ships as versioned monthly releases. Your site picks up improvements without a rebuild, and new extras stay off until you ask for them.

Dixon Digital owns the platform, and you use it under license. Your content and domain stay yours. If you choose not to renew, we export your content in a standard format so you can take it elsewhere.

Next step

See which pieces fit your destination

Every project starts with a conversation about what you need; we scope it, then price it.

matthew@dixondigital.co